Good Day Pierre,
A month or two ago I showed interest in a Volkswagen Up for my wife. She was retrenched and we were looking for a cheaper car that would fit the budget better. I think I browsed through Gumtree and responded to an ad from King Cars.
Warren phoned me within minutes and gave me all the particulars of the car. My wife went to look at it and wasn’t impressed at all with the car itself. It was a base model and had no bluetooth or any spec. Warren asked a few questions and later when he phoned me to follow up he gave us various other options. A few weeks passed and he still contacted me occasionally to hear where we are with our decision making. He then informed us of a Diesel Fiesta which is coming within a few weeks. My wife wasn’t interested in the Ford, but said she will test drive it just to keep me quiet. When the car came in Warren contacted us and my Wife took it for a test drive. She loved it.
Warren kept us informed throughout the sales process. Whatsapping us photos of the car with the plates, the car when it was clean etc. I have never come across such service levels in all my experience of buying new and used cars.
Well done! You guys are truly quite a few steps ahead of the competition.
Kind Regards, Bertram Broberg